I should also note that the filter behavior is somehow stored on the server (and therefore I imagine the delete button behavior could be as well), because creating a new Windows I should also note that this behaviorĭid NOT exist when they were connected via IMAP to the old (non MS) server. This may be another red herring, but the behavior is consistent with it. I don't remember exactly which filter was somehow imported, but it definitely had to do with IMAP. For instance, all new e-mail was only visible in OWA and not Outlook on all folders on these accounts, and I have had to have the users reset filters in the view settingsįor each folder individually. I suspect this is related because of other issues that happen for these accounts. The computers that exhibit the issue were all previously running IMAP in Outlook 2010, and the IMAP PST filse were imported using the MailboxImportRequest feature. That said, my theory follows: This is somehow related to IMAP in Outlook 2010. Three computers (two exhibiting the issue, one not), only one has the Adobe plugin mentioned in my last post in response to Diane Poremsky, so the issue doesn't appear to be related to that. This computer did not have the issue, and this leads me to a new theory about the cause (but no closer to resolution). Next, I proceeded to check anotherĬomputer that I thought would be WinXP + Outlook 2003, but it had also been upgraded to Outlook 2010.
However, I verified the issue does still exist there. Given that information, I proceeded to re-verify, and I hadn't checked winXP + Outlook 2003 because the computer in question had been upgraded to Outlook 2010. In this test case, the profile and OST were just created, but switching to folderview or moving the reading pane to the bottom did not affect the behavior. Strangely, WinXP + Outlook 2007 does not appear to exhibit the behavior. That having been said, as previously mentioned, before testing, I (thought I) could confirm the same consistent behavior in the following configurations:Įach of these systems was using a different user account, and I have tried folderview repairs in EMC to no avail. It so happens that I have an XP VM with Outlook 2007. I believe OWA is the only way any Outlook can connect to Exchange 2013. It used the default auto-configuration stuff. How is Outlook 2003 connecting to Exchange 2013? No, are you suggesting I try safe mode with networking in Windows, or safe mode in Outlook? In the case of the latter, could you tell me how?
They are related to an Adobe Acrobat plugin (Convert to Adobe PDF & Append to Adobe PDF) What are the two commands under the Delete command? I don't have them with my Outlook 2010/Exchange 2013 setup. As indicated in the screenshots (I think you could see that better if you save a copy or quote it, because I think the forum has the full-size image), the e-mails were definitely selected,Īnd the behavior was only witnessed on the inbox (in other folders, the delete option in the right-click menu is enabled and functional even when the e-mail is hover-over selected). It doesn't matter, the delete button stays disabled either way. Are they actually selecting the message or doing the hover-over select but not display trick?